(revised, effective September 2017)
PAYMENTS & MATERIALS:
Tuition: All lesson tuition is paid monthly and on the first lesson of the month, or by the date specified on the student invoice. Students should notify teacher of their method of payment at their introductory lesson. Both cash and personal checks are acceptable and may either be mailed to the address on the student invoice, or delivered to teacher in person. Checks may be made out to Carla Anderson. Students should receive a payment confirmation by e-mail for their records.
Recital Fee: Effective September 1, 2014, a $10 fee per family will be added to the student invoice on Recital months. (typically May and December)
Materials: The teacher will provide the initial lesson binder and ongoing lesson sheets. The student is expected to pay for and obtain his or her own music books and materials.
Invoices: Student invoices will be e-mailed at the end of each month, for the coming month. At any time, students may log in to their accounts to see their lesson history. Monthly lesson charges remain static from September through May regardless of the number of lessons attended. Eight free weeks per student are calculated into the monthly lesson fee over the school year to allow for sickness, holidays, and inclement weather. During the summer, students are charged on a per lesson basis.
Late payments: Monthly lesson payments made later than the invoice due date may be subject to a $5 overdue fee.
Bounced check fee: If a check is returned for insufficient funds, the student will accrue a $10 fee, plus the amount of the payment due.
CANCELLATIONS AND ABSENCES:
Student Cancellations or Absences: Because the teacher reserves a specific time in her schedule for her students each week and spends time in being prepared for lessons, please communicate if you know you will be missing a lesson or expect to be delayed. If a lesson is missed without any prior communication, a missed lesson charge of $10 may be added to your next month’s invoice. As the teacher is often with other students, texting or e-mail is the best method of communication.
Teacher absences: The teacher reserves the right to cancel or reschedule lessons due to illness. Whenever possible, the teacher will provide notice prior to the month that is being affected by the absence. The teacher will provide makeup lessons as applicable.
LESSONS & PRACTICE TIME
Punctuality: The teacher strives as much as possible to be prepared and to begin lessons on time. Likewise, students are responsible to be punctual to lessons. Teacher reserves the right to consider a lesson as “missed” if there is no contact from the student by 10 minutes past lesson start time. Students who arrive late will not be guaranteed their full lesson time. Parents who drop students off for lessons are also expected to be punctual in picking up their student. Students who arrive early may need to wait until their scheduled lesson start time.
Practice: Students are encouraged to record their practice times in their binders for weekly teacher review. In order to gain the most from your lessons, the teacher suggests 4-5 practice times per week, and a continued commitment from the student to practice the allotted amount of time agreed upon by student and teacher.
Lesson Involvement: In most cases, parents are welcome to attend and observe lessons. In some cases, parents may be asked to consider not attending lessons if their presence is detracting from the student’s lesson quality or performance.
Student Practice: Parents/Guardians are asked to encourage students and to be active participants during piano practice times during the week. Weekly practice goals will be set during lessons with the teacher on an individual basis.
Communication: The teacher communicates primarily through e-mail. Students are free to text or call the teacher’s mobile number listed on the student invoice as well. The teacher may occasionally leave notes or comments for the Parent/Guardian in the student binder or in e-mailed lesson notes from week to week. Parents/Guardians are free to use the binder for communication with the teacher as well.
For lessons held at HBC, the church parking lot is free for students use. For lessons held at the teacher’s personal studio, it is advised that unattended vehicles be parked in the driveway during school hours in order to avoid a parking ticket. After 3:30p.m. on school days students may park on the street, being sure to keep nearby driveways open
The teacher is not responsible for any injuries, loss or theft or occurring on teacher’s personal property. Likewise, HBC is not responsible for any injuries, loss or theft occurring on church property.
STUDENT ONLINE PORTAL
Students may access this studio policy, as well as their personal payment, billing, lesson, and schedule information at any time by accessing the student portal via http://carlaspianocorner.musicteachershelper.com/. Each student will set up a login name and password within the period of their introductory month of lessons. This studio policy may be amended occasionally as needed. Studio clients may be notified of such amendments by letter, e-mail, or on the studio web site at least 4 weeks prior to the effective date of the amendments. All these forms of notification shall be considered valid and binding on both parties, as is this studio policy.
Student Termination: A student may choose to terminate lessons at any time, but the teacher asks that he or she give notice, preferably in writing with at least 2 weeks notice. In the case of a student ceasing lessons directly upon notice or without notice, he or she may not be refunded any remaining balance on the student account.
Teacher-initiated Termination: Students may be asked to discontinue lessons if there has been an excess amount of absences or unprepared lessons. Lessons may also be terminated for unpaid or continuously late-paid tuition. The teacher reserves the right to terminate lessons at her own discretion.